How the Supply Chain Crisis Affected Our Books

In March of 2021, we had 4,000 copies of a new title sitting in a warehouse in New Jersey, ready to ship. The books had been printed on schedule, the orders were in, and the release date was three weeks away. Then our distributor called to tell us that the trucking company they used had raised their rates by 40% overnight, citing a driver shortage. A week later, we learned that the paper mill supplying our printer had reduced its output because of a chemical shortage originating in East Asia. By the time our book actually reached bookstores, it was six weeks late, and the extra shipping costs had eaten most of our margin on the first print run.

This is the story of 2021 in publishing, multiplied across thousands of publishers and tens of thousands of titles. The supply chain crisis that disrupted nearly every industry hit publishing with particular force, for reasons that are worth understanding if you care about where your books come from.

Let me start with paper, because that’s where the problems began for most publishers. Publishing depends on a specific kind of paper: book-grade paper, typically uncoated, with particular weight, opacity, and texture characteristics. This paper comes from a relatively small number of mills, concentrated in the United States, Canada, Finland, and a few other countries. When demand for paper surged across multiple industries simultaneously, and some mills reduced capacity due to pandemic-related labor shortages, the supply tightened dramatically. Lead times for paper orders went from a few weeks to several months. Prices climbed 20 to 30 percent. For a small press like ours, where paper is one of the largest line items in our production budget, this was a serious problem.

The paper shortage had a cascading effect. Because paper was harder to get, printers had to schedule their jobs differently, prioritizing large orders from major publishers (who had the buying power to secure paper contracts) and pushing smaller orders to the back of the queue. This meant that small and independent presses, which is to say the presses that can least afford delays, were the ones most affected. Our print runs are modest, a few thousand copies at most, and we don’t have the leverage to demand priority from a printer who’s juggling orders from houses that print in the hundreds of thousands.

I want to explain how a book gets from a manuscript to a bookstore, because most people have no idea how many steps are involved, and every one of those steps was disrupted in 2021. The simplified version goes like this. The publisher finalizes the manuscript and sends the typeset files to a printer. The printer obtains paper and ink, prints the interior pages (called the “text block”), prints the cover separately on heavier stock, binds everything together, and ships the finished books to a warehouse. From the warehouse, the books are shipped to a distributor, who fills orders from bookstores, libraries, and online retailers. Each of these handoffs involves a different company, a different set of logistics, and a different set of potential failure points.

In 2021, every single one of those handoffs was slower, more expensive, or both. Paper was scarce and expensive. Printers were backlogged by weeks or months. Warehouses were short-staffed due to pandemic-related labor issues. Trucking companies were charging premium rates because they couldn’t hire enough drivers. Shipping containers from overseas suppliers, which some publishers use for large print runs done in China, were either unavailable or absurdly expensive. (Container shipping rates went up by something like 500% at the peak.) And at the retail end, bookstores were dealing with their own staffing shortages, which meant that even when books arrived, they might sit in the back room for days before being shelved.

For a publisher our size, the practical consequences were painful but manageable. We delayed two titles by about six weeks each. We reduced our initial print runs to conserve cash, betting that we could reprint if demand warranted it, which is a reasonable strategy until you realize that reprinting was also delayed by weeks. We absorbed higher costs on paper, printing, and shipping, which reduced our already-thin margins. We had some anxious conversations with authors about pushback on their pub dates, which is never fun, because authors have been waiting for their book to come out and telling them “actually, it’ll be another month and a half” feels like breaking a promise.

I should note that we were luckier than some. We print domestically, which means we weren’t exposed to the worst of the container shipping crisis. We also have a good relationship with our printer, built over years of consistent business, and they made an effort to accommodate us even when their schedule was packed. Small presses that relied on overseas printing or that were newer and hadn’t built those relationships had a much harder time. Some had books delayed by three, four, even six months.

The ripple effects extended beyond production. When a book’s release date shifts, everything else shifts with it. Marketing campaigns that were timed to coincide with the release need to be reworked. Review copies that were supposed to go out four months before publication are now going out two months before, which gives reviewers less time and reduces the chances of coverage. Bookstore events that were planned around the pub date need to be rescheduled. Pre-orders that were placed for a specific week need to be updated. For a small team, each of these adjustments takes time and attention that could be spent on other things.

There’s a deeper issue here that the supply chain crisis exposed, which is that the publishing industry’s logistics infrastructure is more fragile than most people realize. The entire system depends on a series of specialized, interdependent companies (paper mills, printers, binders, distributors, trucking firms) operating smoothly and in sequence. When any one of those links weakens, the whole chain slows down. And because publishing has been consolidating for decades, with fewer printers, fewer distributors, and fewer paper mills, the system has less redundancy than it used to. There aren’t a lot of backup options when your primary printer is booked solid for three months.

I’ve talked to other small publishers about their experiences, and the stories are remarkably consistent. Everyone dealt with paper shortages. Everyone dealt with printer backlogs. Everyone dealt with higher shipping costs. And everyone made compromises. Some switched to lighter paper stock to reduce costs, which changed the feel of the book. Some reduced trim sizes to use paper more efficiently. Some delayed titles until the following year, essentially losing an entire season. Some, and this is the one that stings the most, reduced their list, publishing fewer books than planned because they couldn’t afford the higher production costs.

The major publishers felt the squeeze too, of course, but they have advantages that small presses don’t. They have long-term paper contracts. They have dedicated print capacity at large facilities. They have teams of logistics professionals whose entire job is managing the supply chain. They can absorb cost increases without immediately cutting their list. This isn’t a criticism of the big houses; it’s just a description of the structural inequality in the industry. A crisis that’s an inconvenience for a major publisher can be an existential threat for a small one.

One of the less visible effects of the crisis was on debut authors. If your first book was scheduled for 2021 and it got pushed back by two months, you lost two months of your launch window. For a debut, the launch window is everything. It’s the period when your book is new, when stores are most likely to stock it prominently, when reviewers are most likely to cover it. A delayed debut book might arrive at bookstores alongside a flood of other delayed titles, all competing for the same limited shelf space and attention. Some debuts that might have broken through in a normal year got lost in the shuffle. We’ll never know how many.

The crisis also accelerated some trends that were already underway. Print-on-demand, which allows publishers to print copies one at a time as orders come in, gained ground as a hedge against the uncertainty of large print runs. If you can’t predict how long it’ll take to print 3,000 copies, printing on demand eliminates the inventory risk, though it comes with higher per-unit costs and lower print quality. Ebook and audiobook sales, which don’t depend on paper or shipping, held steady or grew during the period. Some readers, frustrated by delayed print editions, switched to digital, and it’s unclear how many will switch back.

The holiday season of 2021 was particularly stressful. Holiday sales account for a disproportionate share of annual revenue for most publishers, and the supply chain issues meant that some titles simply weren’t available when demand peaked. We had a book that was getting strong word-of-mouth recommendations in November, exactly the kind of organic buzz that publishers dream about, and we couldn’t keep it in stock. Our reprint order was stuck in a queue at the printer. By the time the reprint arrived in mid-January, the holiday window had closed, and the momentum had slowed. We’ll never know how many copies we lost. My estimate, based on the order rate during the stock-out period, is somewhere between 300 and 500, which for a small press is a significant number. That’s revenue we’ll never recover, from a moment we’ll never get back.

Libraries were affected too, in ways that rippled back to publishers. Libraries order many of their books through specific distributors and jobbers, and those intermediaries were dealing with the same shipping and staffing issues as everyone else. Library orders were delayed, which delayed the visibility of new titles in library catalogs, which reduced the number of patron holds, which reduced reorder rates. For small presses, library sales are an important revenue stream and a significant source of reader discovery. When that pipeline slows down, the effects compound over months.

I also want to talk about the human cost, not just the financial cost. The people who work at small presses are, by and large, not well-compensated. They do this work because they love books. Watching the supply chain crisis eat into budgets, delay books, and force difficult decisions was demoralizing in a way that’s hard to quantify. The emotional toll of calling an author to say their book won’t come out on time, or of looking at a spreadsheet and realizing you can only afford to publish five titles next year instead of seven, is real. It contributes to burnout, which was already a problem in publishing before the pandemic.

Things have improved since the worst of 2021. Paper supply has stabilized, though prices haven’t returned to pre-crisis levels. Printer backlogs have eased. Shipping costs have come down from their peaks. But the industry hasn’t fully recovered, and some of the cost increases appear to be permanent. Our per-book production cost is about 15% higher now than it was in 2019, and we don’t see that coming down. That increase gets passed along in the cover price, which means books are more expensive for readers, which isn’t great for anyone.

What did we learn? Mostly, we learned that we need to plan further ahead and build more buffer into our schedules. We used to finalize print orders about four months before pub date. Now we start six months out. We maintain a slightly larger inventory of our backlist titles, because reprinting on short notice is no longer reliable. We’ve diversified our printer relationships, so that if one printer is backed up, we have alternatives. These are boring, operational lessons, but they’re the kind of lessons that keep a small business alive.

If there’s a silver lining, it’s that the crisis made readers more aware of the physical supply chain behind their books. A book is not just content. It’s paper, ink, glue, cardboard, and labor. It’s a physical object that has to be manufactured and transported, and that process is more complex and more vulnerable than most people realize. The next time you hold a book, consider the journey it took to get to your hands. It’s longer and more precarious than you might think.

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